Deliver a faster, simpler experience for every borrower
With Truework, borrowers verify easily without document uploads or back-and-forth. When participation is needed, it’s a quick, guided experience for less drop-off, faster loan decisions, and happier borrowers.
Less effort for borrowers. Higher conversion for lenders.
Truework consolidates every borrower action into one simple workflow. No app switching, no email attachments, just a guided experience built to reduce friction and prevent drop-off.
Truework outperforms legacy verification experiences
| Legacy Experience | Truework Experience | |
|---|---|---|
| Borrower workflow | Multiple portals and disjointed steps | One seamless, guided workflow |
| Document collection | Manual uploads and emailed PDFs | Instant verification for most borrowers |
| Status visibility | Opaque process; borrowers don’t know what’s happening | Real-time clarity with progress indicators |
| Follow ups | Frequent emails, calls, and repeated information requests | Smart reminders and parallel outreach minimize borrower involvement |
| Speed to complete | Long waits and uncertainty | Instant verification accelerates approvals |
| Customer satisfaction | High frustration and drop-off risk | Simple, fast, transparent experience that increases satisfaction |
Virginia Credit Union reduces loan spend and increases productivity
"Truework does a great job being the connection between us, as the lender, and the employer to obtain all of the necessary information to complete income and employment verifications. While we can measure the costs and turn times savings, the overall partnership with Truework is immeasurable due to their accountability and reliability."
Explore the benefits of using Truework
Improve every aspect of income and employment verification.
Reduce verification costs and protect margins.
Shorten verification cycles and close loans faster.
Expand Day 1 Certainty® and AIM eligibility.
Eliminate errors with verified, GSE-ready reports.
Dive deeper into automated verification
Explore how lenders are improving borrower experience with Truework.
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