Frequently Asked Questions

Everything you need to know about Truework

Find clear, straightforward answers to common questions about our platform.

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Truework is a verification platform that automates income and employment verification for mortgage lenders. It connects directly to payroll, tax, and financial data sources to deliver verified information quickly, accurately, and securely.

Truework verifies income and employment by connecting to trusted data sources such as payroll providers, tax records, and bank data. When needed, Truework’s Smart Outreach team completes manual verification through direct employer contact, ensuring every report is accurate and compliant.

Truework is used by mortgage lenders to verify income and employment data for millions of applicants every year.

80% of Truework verifications are completed in under 24 hours, and instant verifications often finish in less than a minute. The platform automatically selects the fastest available method to reduce manual work and speed up approvals.

Yes. Truework is fully compliant with the Fair Credit Reporting Act (FCRA), ensuring that all income and employment data is obtained with consumer consent and delivered according to regulatory standards.

Truework protects consumer data through encryption, secure data storage, and strict access controls. Every verification begins with consumer consent, and all data is handled in compliance with FCRA, SOC 2, and other privacy standards.

Yes. Truework integrates seamlessly with common lending and HR systems through APIs and prebuilt connections for LOS, POS, and screening platforms.

Unlike single-method vendors, Truework unifies multiple verification methods into one automated platform. This approach improves completion rates, reduces manual work, and provides verified data from trusted sources.

Truework uses a transparent, flat-rate pricing model based on completed verifications. You only pay for successful reports, making costs predictable and easy to manage.

Truework sources data directly from payroll providers, tax records, bank data partners, and verified employers. This multi-source approach increases accuracy, speed, and coverage compared to traditional verification methods.

Truework reports are 99.95% accurate and based on verified payroll and financial data. The platform runs data quality checks and standardization processes to ensure every verification is accurate, complete, and audit-ready.

Yes. Truework can verify income for self-employed and gig workers through bank data and tax transcript integrations, providing verified insights even when traditional payroll data isn’t available.

By automating the verification process, Truework reduces paperwork and delays. Applicants can verify income securely in minutes, helping them move faster through loan approvals.

Ready to modernize your income verification process?